Frequently Asked Questions
Product + Usage
+ Where is the Sea Moss sourced?
Our seamoss comes directly from Honduras or Jamaica.
+ What are the benefits of sea moss?
Sea moss is nature's complete superfood, as it contains 92 of the 102 minerals the body needs to function. This includes: Calcium Sodium, Magnesium, Potassium, Sulfur, Iron, Iodine, Zinc Sea moss has been able to support : Joint support Immune system support Cognitive function support Promote's a sexual health Improves thyroid functions Improves energy level Nourishes your skin
+ How can I consume sea moss?
You can mix it in our smoothies, tea, or coffee. It can also be used when cooking such as soups, oatmeal, and much more.
+ What is the recommended dosage for sea moss?
2 tablespoons daily
+ How does sea moss taste?
Many people are extremely concerned with the texture and taste of the gel. The taste is bitter but many also have a sea taste to it.
+ My gel taste 'fishy' is it still good?
We soak every batch of sea moss with key limes to minimize the natural flavors of the sea. While some say sea moss has no taste, every one's pallet is different and the moss will taste 'oceany' at times because it is from the ocean.
+ I am already taking an iodine supplement, may I consume the sea moss gel?
Due to the already natural high levels of iodine, you should not consume both at the same time. You would need to replace your supplements with the gel if you choose and consult your physician.
+ Is sea moss good for my skin?
Sea moss has antibacterial, antiviral activities. Sea Moss has a great source of vitamins and minerals. This means that it can also help with certain skin conditions, such as eczema, psoriasis, and burns. It can help rehydrate dry skin and leave it feeling smooth.
+ How do I store the Sea Moss gel?
Once received in the mail, refrigerate the sea moss gel after opening. It can last up to 3-4 weeks in the refrigerator.
+ Does sea moss cleanse your system?
It's one of nature's best foods for thyroid support, helps soothe and heal the digestive tract. It is jam-packed with potassium and helps detoxify by drawing out heavy metals.
+ Can toddlers/kids take sea moss?
Yes! Sea moss is great for kids. It helps to build and strengthen strong bones and offers brain support. It contains 92 minerals that your child needs, gives them a natural boost of energy and strengthens their immune support.
+ Are your products safe for pregnant or nursing moms?
Sea moss has been safely used by pregnant and breastfeeding women for many years. It is typically safe during pregnancy and while breastfeeding, however, please consult your holistic health care professional before consuming.
+ Are your products organic, non-GMO, fair-trade, and vegan friendly?
For every product we use certified organic, cruelty free and vegan friendly ingredients.
Refunds + Returns
+ What is the return policy?
All sales are final. We do not accept returns or nor offer refunds.
+ Can I return or exchange an item?
All sales are final. In the case that an item is damaged while in route, please contact us via email info@eternalwithlove.com or below.
+ Can I change or cancel my order?
Unfortunately, once your order has been placed, we’re unable to cancel or make changes to your order.
Delivery + Shipping
+ Do you ship worldwide?
No, we currently only ship within the US.
+ How much does shipping cost?
Shipping is charged at a flat rate of $8.00
+ How long will it take for my order to arrive?
We ship our orders every Monday. Once fulfilled, orders are shipped via USPS with a 2-10 business day delivery window nationally.
+ Where can I track my order?
You will be sent an email once your order is dispatched with a tracking number that can be tracked on the USPS website (www.usps.com)
Any other questions?
We always love to talk about our product and medicinal herbs!
Never hesitate to reach out to us at info@eternalwithlove.com or below
and we’ll be more than happy to answer any questions you may have.
FDA Disclosure
These statements have not been FDA approved.
These products are not intended to diagnose, treat, cure, or prevent any diseases. If you are taking prescribed medication(s), you should consult your physician before consuming any new products to determine if our products are right for your needs.